Our return policy is simple. If you are not satisfied with your purchase, just contact us by phone or email, get a return authorization number and return your item within 10 days of delivery to you. We will refund your full purchase price of the item less shipping. The item can not be damaged or abused in any way in order to receive a full refund. Shipping and handling are not refundable. Items must be returned by a prepaid/insured traceable source, such as, FedEx, UPS, Freight, or USPS Priority Mail.